How large will my engraving be?

Generally speaking, we engrave text (and logos) as large as possible (without letters or graphics wrapping around the backside of the bell). The fewer the letters in a line of text, the larger we can engrave the text. The name "KING" for example can be engraved larger than the name "CHRISTOPHERSON". Our professional team of engravers are well trained in scaling text and graphics.

Can I get a proof of my engraving before it’s done?

We generally do not offer proofs on single bell purchases to move the process along and keep it more affordable for you. For text engraving, all letters are centered in a Roman font. For logo engraving, we will make it as large as we can on the center, main face of the bell. For logo and text engraving, we will center the logo above the text. Our long-time engravers know how to make your bell look its best. If you want to ensure a particular layout on your bell, feel free to email (customerservice@brassbell.com) after ordering with a rough layout for how you’d like it to look. Or you may note in the Engraving Instructions box on the product page any instructions you want us to follow.

Keep in mind, we guarantee customer satisfaction and in over 20 years of engraving we’ve rarely had a customer not happy with what they receive!

What happens if my engraving is wrong?

Our loyal, dedicated employees are only human and unfortunately they sometimes make mistakes on engraving. If we make a mistake on your bell, we will engrave a new one and ship it at our cost immediately. Usually, we will pick up the one that you received at our cost as well. If you make the mistake (because you’re human too), we we will work with you on a replacement. In some instances, such as in the case of a wall or hanging bell, you can ship the bell back and we’ll engrave on the other side at no extra charge. If that won’t work because of the bell you chose, we’ll give you a very significant discount on a new bell.

click here for tips on how to make your engraving look its best

click here for tips about logo engraving specifically

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